Auto attendant, also known as SpeechAttendant is a part of Nuance’s Employee Productivity Suite (EPS), an integrated application suite that combines auto attendant and directory services with flexible solutions for enhancing organizational communications, improving business processes, and increasing employee productivity.
SpeechAttendant rapidly and accurately routes internal and/or external calls to the desired person, department or information through natural voice commands.
in simple words this product interact with human in natural voice as serve him as he want and transfer his call to desired person.
This product use speech recognition technology and TTS (text to speech ). It is cutting edge technology of this new and smart technical world.
In this age of real-time, peer-to-peer communications, giving callers the ability to reach employees or departments by simply saying their names is a powerful enhancement to enterprise communications environment.
Latest posts by Shankar Morwal (see all)
- Upgrade node.js version in ubuntu 14 or ubuntu 16 - May 8, 2017
- Angular 4 will be out soon, Everything you need to know - February 20, 2017
- Installing teamcity 10.0.4 on ubuntu server - January 17, 2017